Job Description

Career Opportunities: Graduate Intern IT Nairobi (27643)

Req ID 27643 - Posted 22/03/2018 - Country (1) - Location (8) - IT

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

ROLE PURPOSE

Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.  We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.  We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.

 

Dimensions of the Role

The IT Intern will be reporting to the IT Coordinator.  S/he will be a learning assistant in the management of IT infrastructure and Information Security. Under the guidance of the IT Coordinator, the IT Intern will be provided a leaning opportunity while assisting in the effective provisioning, installation/configuration, operation, and maintenance of IT systems, hardware and software and related IT infrastructure.

 

The post holder does not directly manage a budget or approve any spending. This position does not have direct reports.

 

Areas of Learning/ Duties

Typical Responsibilities - Key End Results of Position:

  • Learn while assisting in providing IT related support, and based on a review of IT status, needs, and management in the office, draft information management plans, including automation, digitization and telecommunication. Success Indicator  is  documented contribution to monthly IT reporting including but not limited to:  IT operations and services plans; monthly Network security implementation and performance report for monitoring IT security incidents and monthly IT Systems Management report for monitoring utilization of Plan approved software and computers
  • Learn while assisting to co-ordinate the support for technical operation of organizational IT applications and systems including but not limited to Plan’s online systems (SAP, Global HRIS, Local HRIS and  ChildData), Plan’s online services (Planet, Email, and Business Online) MS Office, Desktop OS, Server OS and mobile/remote users. Success indicator is documented contribution to properly installed and maintained IT systems and applications and IT Infrastructure and effective and efficient IT services.
  • Learn while assisting to coordinate the introduction and technical operation of organizational IT systems and applications. Success Indicators are is documented contribution to smooth IT systems rollout and staff members proficient in using any new systems or system upgrades.
  • Learn while assisting in the installation of new versions of the systems and troubleshoot ad-hoc user problems, Success Indicator is documented contribution to IT SLAs targets being met.
  • Learn while assisting in the management of the office multi-user IT network, as well as data and telecommunication facilities. Success Indicator is documented contribution to IT systems uptime of 99% and timely IT disaster recovery to ensure business continuity.
  • Learn while assisting in the acquisition planning of specific IT hardware and software, and its introduction into the office, including its maintenance.  Success Indicator is documented contribution to the adherence to corporate standards, design and architectures and the proper implementation and use of computers and network devices.
  • Learn while assisting in the organisation of IT training and support for IT users. Success Indicator is documented contribution state of staff members being proficient in using IT systems, applications and services.
  • Learn while assisting the implementation IT policies, maintenance of network and Plan’s systems, and assist the implementation of new systems in offices. Success Indicator is documented contribution to IT procedures and guidelines proper implementation.
  • Learn while assisting with the maintenance of the IT infrastructure systems including WAN applications per Global and Country standards. Success Indicator is documented contribution to adherence to corporate standards, design and architectures and efficient and effective implementation and use of computers and network devices.

Dealing with Problems:

  • Managing a mix of IT technologies; productivity software; Plan IT systems application and services; Microsoft Windows Server and desktop operating systems, network management and troubleshooting; and escalating Internet connectivity issues to relevant providers.
  • Creativity is required to find solutions to IT software/hardware conflicts; balancing IT needs of staff with available resources.
  • Ability to plan, organize and document complex system activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.

Communications and Working Relationships:

 

The primary linkages for this post:

  • Country IT Manager
  • IT Coordinator
  • Managers
  • Country IT Network
  • Staff

 

Education Qualifications Required

  • Degree in Computer Studies or equivalent
  • Knowledge of  or training in telecommunication technologies , Microsoft technologies( Microsoft Office, Microsoft Windows, SQL Server, Exchange server) and Cisco technologies) is as added advantage.

 

Knowledge and Skills that the Intern will demonstrate at the End of the Period

  • IT service delivery and IT governance
  • IT service support; technical skills in IT infrastructure and/or applications
  • Strong analytical and logical ability
  • Problem-solving skills
  • Creativity and Innovation
  • Reporting skills
  • Customer care and remote support application usage

 

Criteria for eligibility

Those eligible to apply to participate in the internship program shall be Kenyan citizens who meet the following criteria:

1.         Graduates from Kenyan universities

2.         Must have completed studies in a relevant field of study within the last 24 months.

3.         Graduates who are below 25 years old and willing to commit their time on the program for the entire year

4.         Demonstrated good character, creativity, honesty, positive attitude and ability to learn

5.         Graduates who are currently not in employment

 

Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

 



Job Qualification

Plan International’s Values in Practice

We are open and accountable

  1. Promotes a culture of openness and transparency, including with sponsors and donors.
  1. Holds self and others accountable to achieve the highest standards of integrity.
  1. Consistent and fair in the treatment of people.
  1. Open about mistakes and keen to learn from them.
  1. Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  1. Articulates a clear purpose for staff and sets high expectations.
  1. Creates a climate of continuous improvement, open to challenge and new ideas.
  1. Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  1. Evidence-based and evaluates effectiveness.

We work well together

  1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  1. Builds constructive relationships across Plan International to support our shared goals.
  1. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  1. Engages and works well with others outside the organization to build a better world for girls and all children.

 

We are inclusive and empowering

 

  1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  2. Builds constructive relationships across Plan International to support our shared goals.
  3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  4. Engages and works well with others outside the organization to build a better world for girls and all children.

Location: Nairobi

Type of Role: Internship 

Closing Date: 5th April, 2018

https://career5.successfactors.eu

Apply This Job
Attach Resume
Your resume will automatically be attached if you have an account with us or you had send any applications before.

Similar Jobs under Computer Science, IT & Creative Design category
23rdMar

Career Opportunities: Graduate Intern IT Nairobi (27643) Req ID 2764... Read More

23rdMar

JOB ADVERTISEMENT FOR FILLING VACANCIES IN SIAYA COUNTY P... Read More

19thMar

Cryptocurrency Bot Software DevelopersBeannsofts Limited(Company Registration P... Read More

19thMar

Kenya Railways (KR) is a state corporation created under The Kenya Railway Act (Cap 397) of the Laws of Kenya with the core... Read More

06thMar

Kenya Dairy Board is a State Corporation established in 1958, under the D... Read More

06thMar

PAC University Jobs ICT Administrator 06 Mar 2018 Read More

03rdMar

Vihiga County Jobs ICT Officer02 Mar 2018... Read More

03rdMar

Vihiga County Jobs Senior ICT Officer02 Mar 2018 Read More

03rdMar

IT Support Technician Jobs03 Mar 2018I... Read More

03rdMar

National Bank Jobs Mobile Banking Manager03 Mar 2018 Read More

01stMar

APHRC Software Developer NGO Jobs Read More

27thFeb

NEMA Jobs Senior Systems Analyst Read More

23rdFeb
vacancy: managing editor
DIB Bank Kenya Limited

Vacancy: Managing EditorThe ideal candidate must be a professional journalist a... Read More

23rdFeb
bank system integrator jobs
DIB Bank Kenya Limited

Bank System Integrator Jobs 23 Feb 2018 Read More

20thFeb

National Bank Job Vancacy : Channels Administrator Read More

20thFeb

National Bank Job Vacancy : Network EngineerThe role holder will be responsible... Read More

19thFeb
commission for university education internships ict
Commission for University Education

Commission for University Education Internships ICT19 Feb 2018 Read More

15thFeb

Mumias Sugar Job ICT Services Manager Read More

15thFeb

NSE Job Corporate Finance Analyst Read More

15thFeb

Nairobi Securities Exchange Job Systems Administrator Read More

14thFeb

Assistant Director... Read More

13thFeb

KNEC Job 2018 ICT Officer (2 Posts) Read More

13thFeb

KNEC Job 2018 ICT Officer (2 Posts) Read More

13thFeb

Competition Authority of Kenya ICT Internship13 Feb 2018 Read More

10thFeb

I&M Bank Job ICT Support Officer Read More

09thFeb

NGO Data Management Assistant Job 2018 Read More

09thFeb

Co-op Bank Job Data Architect Read More

08thFeb

BIMAS Job ICT Assistant 201808 Feb 2018 Read More

07thFeb

Cranfield University is delighted to launch the Cranfield Sub-Saharan Africa High Achievers Scholarships for 2018/19. We ha... Read More

07thFeb

Telkom Kenya Job HRMIS Analyst 2018 Read More

06thFeb

IT Administrator Job Yandex Enterprises Read More

02ndFeb

Co-operative Bank ... Read More

31stJan

Zetech Business&nb... Read More

31stJan

Zetech ICT Graduat... Read More

31stJan

Zetech University ... Read More

30thJan

LAPSSET ICT Manage... Read More

25thJan

Huawei Project Ma... Read More

25thJan

Management Inform... Read More

25thJan

Bluesky Applicatio... Read More

25thJan

 ICT Officer&... Read More

25thJan

National Bank Data... Read More

21stJan

KRA IS ISO 9001:2015 CERTIFIED Career Opportunities Read More

21stJan

KRA IS ISO 9001:2015 CERTIFIED Career Opportunities Read More

05thJan

We\'re a tight-knit group of designers, strategists, builders, writers, and connectors fueled by curiosity, optimism, and a passion for s... Read More